Deleting an account GrowToPlay: Parental control
Email: developer@move2play.app
Email subject: GrowToPlay account deletion request
In your message, provide:
  • The email address associated with your GrowToPlay account;
  • A short confirmation that you want your account and associated data deleted.
Do not send passwords, identity documents, payment card details, or other unnecessary sensitive information.
We will confirm receipt of the request and normally complete the deletion within 14 days.
Data that will be deleted:
When the account is deleted, we delete or irreversibly anonymize the data associated with the parent account and linked child profiles, including, where applicable:
  • Parent’s email address and account identifiers;
  • Child profile;
  • Information about linked parent and child devices;
  • Device connection codes and family account relationships;
  • Lists of applications installed on the child’s device;
  • Application usage and screen-time information;
  • Screen-time limits, schedules and application restrictions;
  • Location information and location history;
  • Reading, exercise and other task settings;
  • Information about completed tasks, earned screen time and progress;
  • Preferences, settings and notification information;
  • Authentication tokens and other account-related technical identifiers.
Data stored in active systems will normally be deleted or anonymized within 14 days after the request has been verified.
Data that may be retainedSome information may be retained for a limited period:
  • Backup copies: deleted during the normal backup rotation process, within a maximum of 90 days after deletion from active systems.
  • Security and technical logs: may be retained for up to 90 days for fraud prevention, security, troubleshooting and protection of the service.
  • Support correspondence: may be retained for up to 12 months after the support request is closed.
  • Purchase, subscription and transaction records: may be retained for the period required by applicable tax, accounting and legal obligations.
  • Data required for legal claims, fraud prevention or compliance: retained only for as long as required by applicable law or until the relevant matter is resolved.
  • Aggregated or anonymized analytics: may be retained because this information can no longer be associated with a specific user or child.
Payments are processed by the relevant application store or payment provider. GrowToPlay does not control deletion of information stored independently by those providers.
Child profilesDeleting an individual child profile removes the information connected with that profile but does not delete the parent’s GrowToPlay account or other child profiles.
Deleting the parent account removes all child profiles and family connections associated with that account.
SubscriptionsDeleting your GrowToPlay account does not necessarily cancel an active subscription.
To prevent future charges, cancel the subscription separately in Google Play or through the payment provider used to purchase it. Access to paid features may remain available until the end of the paid period, depending on the provider’s rules.
Important informationUninstalling GrowToPlay: Parental control or GTP Kids from a device does not automatically delete your account or server-side data. Please use one of the deletion methods described above.
Once deletion has been completed, the account and deleted data cannot be restored.
ContactFor questions about account or data deletion:
Developer: Shchelok Anton IE
Application: GrowToPlay: Parental control
Email: developer@move2play.app

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